20 specialised outsourcing services. One delivery partner.
Pick a single service or build an end-to-end engagement across customer experience, healthcare RCM, sales & collections, and tech/data operations. Every program ships with a named delivery lead, weekly SLA dashboards, and a 30-day pilot option.
More services
Customer Care
Multilingual inbound voice and after-sales support delivered around the clock.
View detailsChat Support
Live chat agents trained on your product, integrated with your helpdesk.
View detailsEmail Support
Structured email response with templated quality and 24h turnaround.
View detailsContent Moderation
24/7 moderation for UGC platforms — text, image, video — to community guidelines.
View detailsRetention Process
Save-the-customer programs that reduce churn through behavior-driven outreach.
View detailsMedical Coding
Certified coders working ICD-10, CPT, HCPCS, and modifier accuracy at scale.
View detailsMedical Billing
End-to-end claim lifecycle — submission, follow-up, denial management.
View detailsAR Calling
Aggressive but compliant follow-up on aged AR to recover stuck claims fast.
View detailsMedical Transcription
Accurate, HIPAA-compliant transcription with fast turnaround on clinician dictation.
View detailsCollections Process
First-party and third-party collections, compliant and outcome-led.
View detailsDebt Recovery
Third-party recovery on aged accounts with skip-trace and legal-prep workflow.
View detailsSales Process
Outbound and inbound sales agents who hit conversion targets, not just call quotas.
View detailsLead Generation
Qualified pipeline generation through outbound calling, email, and LinkedIn outreach.
View detailsTelemarketing
Outbound calling for promotion, surveys, and direct response — compliant by design.
View detailsVerification Process
KYC, employment, and address verification with documented audit trail.
View detailsTechnical Support
L1/L2 IT helpdesk with 24/7 incident response and ITSM integration.
View detailsData Entry
High-accuracy structured and unstructured data entry with double-key QA.
View detailsAudio Annotation
Transcription, speaker-diarization, and intent labeling for ML training data.
View detailsImage Annotation
Bounding box, polygon, semantic segmentation for computer vision training sets.
View detailsRecruitment Process Outsourcing (RPO)
End-to-end recruitment delivery — sourcing, screening, scheduling, offer management.
View details